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Shenzhen Demeng Toy Design Development Co.,Ltd focus on making custom designer toys.

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About Plush Toys
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1
How do I pay for my custom toy order?

When settling order payments, the following key aspects are typically considered:

Invoice and Payment Terms: Upon order confirmation, an invoice specifying the total amount, payment deadlines, and applicable terms and conditions will be issued.

Accepted Payment Methods: Various payment options are available, such as bank transfers, credit/debit cards, PayPal, or other secure online payment platforms.

Payment Conditions: Payment terms usually require an initial deposit, often around 50% of the total cost, to be made before production begins. The remaining balance is typically settled upon completion or prior to shipment.

Exchange Rates: For international transactions, real-time exchange rates play a significant role. Payments are generally made in the agreed currency (e.g., USD or another specified currency), with the exchange rate based on the prevailing market rate at the time of payment.

Payment Confirmation: After payment, customers must provide proof of payment for transaction verification.

Understanding the payment process and terms clearly at the outset is crucial. A transparent process and well-defined terms help ensure mutual trust and facilitate smooth transactions.

2
How can I get a custom designer toy prototype sample before place a bulk order?

In the process of completing bulk orders, requesting personalized toy samples or prototypes is a standard procedure in the art toy manufacturing industry. Below is an overview of this process:

1. Define Your Customization Requirements:
Clearly communicate your specific customization needs to Demeng. This includes design details, color preferences, material choices, size variations, and any unique elements required in the prototype.

2. Consultation and Agreement:
Discuss the feasibility of your personalized toy with Demeng. Negotiate the terms for developing the custom sample, including costs, timelines, and any potential design or material constraints.

3. Prototype Development:
Once terms are agreed upon, Demeng will initiate the production of the custom prototype. Throughout the process, you can expect updates or feedback from Demeng, including design sketches or digital models for your review.

4. Evaluation and Feedback:
Upon completion, photos or videos of the custom prototype will be shared with you for a thorough evaluation. Assess whether the prototype meets your specific requirements, including design accuracy, color fidelity, material quality, and functionality.

5. Feedback and Revisions:
Provide detailed feedback to Demeng based on your evaluation. Clearly outline any necessary modifications or improvements to ensure the prototype aligns with your expectations.

3
Can Demeng customize box for my custom toys?

Here is a streamlined process for customizing packaging for your art toys:

1. **Select Packaging Preferences**:
Choose the desired packaging type, such as toy gift boxes, blister packaging, or other customized styles, and specify the required dimensions. Share design details, including logos, patterns, text, and any special finishes.

2. **Provide Design Files**:
Submit detailed design documents containing all patterns, branding elements, dimensions, and specific printing instructions.

3. **Receive Initial Packaging Sample**:
Demeng Toy will create initial samples based on your design files. These prototypes represent the packaging design and structure.

4. **Review and Approve Samples**:
Examine the samples thoroughly for design accuracy, structural integrity, and overall quality. Confirm via video or images.

5. **Request Modifications (if needed)**:
Provide clear feedback on necessary changes, such as color adjustments, text updates, structural improvements, or design enhancements.

6. **Sample Revision and Production**:
We will revise the packaging samples based on your feedback and review the modifications for accuracy.

7. **Mass Production**:
Once approved, Demeng will proceed with mass production, ensuring quality control to maintain design consistency.

Customized toy figure packaging plays a vital role in branding and marketing art toys. Aligning packaging with your brand identity effectively showcases your product, enhancing its appeal and competitiveness in the market.

4
How does Demeng ensure custom art toy quality?

Ensuring the premium quality of customized art toys involves several critical steps:

1. **Craft Selection**:
Choose manufacturing techniques that meet the desired quality standards. Different methods offer varying levels of detail, durability, and surface finishing.

2. **Precision Mold Production**:
Employ efficient strategies to create molds that ensure high-quality toy components and ease of assembly. Accurate mold design is crucial for maintaining consistent part quality.

3. **Component Quality Inspection**:
Conduct rigorous quality checks on individual toy components at every production stage. This includes inspecting for defects, precision, and material quality.

4. **Comprehensive Product Evaluation**:
Perform thorough quality assessments on fully assembled art toys. This includes verifying proper assembly, flawless painting, and overall aesthetic appeal.

5. **Durability Testing**:
Subject the product to stringent tests, such as aging, high-temperature exposure, or simulated usage, to evaluate its resilience and longevity.

6. **Drop and Transport Simulation Tests**:
Execute drop tests and transport simulations to ensure the product remains intact during handling and shipping. This step helps identify potential packaging or design flaws.

Demeng Toy adheres to these meticulous steps, maintaining high standards of quality control throughout the production process to ensure customized art toys meet and exceed customer expectations.

5
How does Demeng transport custom art toys?

The transportation of custom art toys involves several critical steps to ensure their safe and timely delivery:

1. **Pre-shipment Drop Test:**
Conducting a drop test on the packaging before shipment is essential to ensure durability and protect the art toys during transit. This verifies the packaging's ability to withstand normal handling conditions.

2. **Determine Quantity and Packaging Dimensions:**
Calculate the total number of products to be shipped and their packaging dimensions. These details are crucial for logistics planning and selecting the appropriate carrier.

3. **Select Transportation Method Based on Cost and Needs:**
When choosing a transportation method, consider factors such as urgency, cost-effectiveness, and product characteristics (e.g., fragility or perishability). Options include air freight, sea freight, land transport, or courier services.

4. **Estimate Transit Times for Different Methods:**
Each transportation method varies in delivery time. For instance, air freight is faster but more expensive, while sea freight is slower but cost-effective for bulk shipments. Land transport offers moderate transit times. A combination of methods, such as using air or courier services for urgent items and sea or land freight for the rest, can also be considered.

5. **Manage Delivery and Receipt:**
After shipment, closely monitor the delivery process. Ensure the carrier has all necessary information and documents to facilitate smooth delivery. Upon arrival, inspect the goods for damage or discrepancies, and report any issues to the carrier promptly.

Selecting the appropriate transportation method depends on budget, urgency, quantity, and product characteristics, ensuring the custom art toys are delivered safely and on time.

6
What are common quality control issues with custom figures?
Common quality control issues in Demeng’s customization process include:
1. Color deviation due to unspecified Pantone color codes;
2. Paint bleeding on the toy surface;
3. Poor assembly fit with noticeable gaps.
Demeng addresses these issues during production and conducts comprehensive quality inspections upon completion.
During the production of toy figures, Demeng encountered various challenges, including issues with color, plastic materials, assembly, and packaging. However, Demeng systematically addressed each problem and ultimately delivered products that met quality standards.
7
Can you turn my virtual game character into a physical figure?
Yes, Demeng can turn any virtual character from games or anime into a physical figure. You only need to provide design drawings and coloring materials for the character.
8
Are custom figures drop-resistant? Are they easily damaged?
All figures customized by Demeng are high-quality collectibles. Dropping them may cause paint to chip, scratches, or dents, significantly reducing their value.
9
How should figures be cleaned and maintained?
Clean figures by wiping with a damp cloth. Avoid using corrosive cleaning agents as they may cause paint to peel. Do not expose figures to high temperatures or direct sunlight for extended periods to prevent oxidation and yellowing.
10
Are they safe for children? Are they suitable as children’s toys?
Demeng’s custom figures are limited-edition art toys that comply with regulations such as EN 71, ASTM F963, and CPSIA. However, they are not recommended for young children as they can be easily damaged.
11
Can custom cartoon figures be used as corporate gifts or promotional items?
Custom cartoon figures are ideal as corporate gifts or promotional items. Figures that align with your company’s image can enhance brand influence and reflect corporate values.
12
Are custom figures suitable as birthday/wedding/anniversary gifts?
Custom figures are highly suitable as birthday or anniversary gifts. Turning your loved ones or friends into mini figures makes a unique gift.
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ADDRESS
Dongjia International 1315, No.19 Longgang Road, Longgang District, Shenzhen, Guangdong Province, China.
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